7c888 Privacy Policy — Your Data, Your Rights
7c888 is committed to protecting the personal data of all Bangladesh players. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.
SSL Encrypted
All data transmissions are protected by SSL encryption.
Never Sold
Your personal data is never sold to third parties.
bKash & Nagad Safe
Payment data is handled by certified payment processors only.
Your Rights
Access, correct, or request deletion of your data at any time.
Right to Erasure
Request full deletion of your account and associated data.
Contact Us
Privacy questions answered at [email protected].
1. Introduction
7c888 operates the online casino and sports betting platform available at https://7c888.ws (the "Platform"). In providing the Platform to players based in Bangladesh and elsewhere, 7c888 collects and processes certain personal data about you. This Privacy Policy describes the categories of personal data we collect, the purposes for which we process that data, the legal basis for each processing activity, the circumstances in which we may share your data with third parties, and the rights you hold in relation to your personal data.
By registering an account with 7c888, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you should not use the Platform. All 7c888 players must be aged 21 or above. The Platform is not intended for, and does not knowingly collect data from, persons under the age of 21.
2. Personal Data We Collect
7c888 collects personal data across three main categories: data you provide to us directly, data generated automatically by your use of the Platform, and data we receive from third-party partners involved in delivering our services.
Data You Provide Directly
- Registration data: your full legal name, date of birth, Bangladesh mobile number, and the password you create for your account.
- KYC identity documents: photographs or scans of your Bangladesh National ID Card, passport, or other government-issued identity documents submitted to verify your age and identity.
- Payment data: the mobile wallet number (bKash, Nagad, Rocket) or bank account details you use to make deposits and request withdrawals. 7c888 does not store full card numbers.
- Communications data: messages, queries, and complaints you submit to the 7c888 customer support team via live chat or email, including your contact details and the content of those communications.
Data Generated Automatically
- Technical data: your IP address, device type, operating system version, mobile browser type and version, screen resolution, and network connection type. This data is logged each time you access the Platform.
- Usage data: records of your sessions on the Platform including pages visited, games played, bets placed and settled, deposit and withdrawal transactions, bonus claims, and time spent on each section of the Platform.
- Cookie and tracking data: information collected via cookies and similar technologies about your browsing behaviour on the Platform. See Section 10 of this Privacy Policy for full details of how 7c888 uses cookies.
Data From Third-Party Partners
- Payment verification data from mobile wallet providers including bKash, Nagad, and Rocket, confirming the outcome of deposit and withdrawal transactions.
- Identity verification data from KYC service providers where 7c888 uses a third-party verification service to confirm the authenticity of documents submitted during account registration.
- Fraud and risk scoring data from anti-fraud and compliance technology partners used to assess the integrity of transactions and account activity on the Platform.
3. How 7c888 Uses Your Personal Data
The following table sets out the primary purposes for which 7c888 processes your personal data and the data categories used for each purpose:
4. Legal Basis for Processing
7c888 processes your personal data on one or more of the following legal bases depending on the purpose of the processing activity:
- Contractual necessity: processing your registration data, KYC documents, and payment data is necessary for 7c888 to perform its contractual obligations to you as an account holder — specifically, to create and operate your account and to process your deposits and withdrawals.
- Legal obligation: processing your KYC identity data and transaction records is required by applicable anti-money laundering regulations and age verification obligations that apply to online gaming operators serving Bangladesh players.
- Legitimate interests: processing technical and usage data for fraud prevention, platform security, and responsible gaming monitoring serves the legitimate interests of 7c888 and its players in maintaining a safe and fair gaming environment.
- Consent: processing your registration mobile number for marketing SMS messages is carried out only with your prior consent. You may withdraw this consent at any time without affecting the lawfulness of any processing carried out before withdrawal.
5. Sharing Your Personal Data
7c888 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the purpose stated:
Categories of Third-Party Recipients
- Payment processors: bKash, Nagad, Rocket, Upay, and other payment service providers receive the minimum transaction data required to process your deposit or withdrawal instruction. These providers operate under their own privacy policies and are independently regulated.
- KYC and identity verification providers: where 7c888 uses a third-party service to verify the authenticity of your identity documents, that provider receives a copy of the documents you submit and returns a verification result to 7c888. Document copies are not retained by 7c888 beyond the period required for compliance purposes.
- Game providers: certified game studios including Pragmatic Play, Evolution Gaming, Ezugi, and others receive anonymised session data necessary for game delivery and technical support. These providers do not receive your personally identifiable information.
- Law enforcement and regulatory authorities: where 7c888 is required by applicable law, court order, or regulatory requirement to disclose your personal data to a competent authority, we will comply with that obligation. Where permitted by law, we will endeavour to notify you of such a disclosure.
7c888 does not transfer your personal data to any recipient located outside Bangladesh except where strictly necessary for the purposes described above (for example, where a KYC verification provider or game studio operates from outside Bangladesh). In such cases, 7c888 ensures that appropriate data protection agreements are in place with the recipient prior to any transfer.
6. Payment Data and Third-Party Processors
When you make a deposit or request a withdrawal on the 7c888 platform, payment data is transmitted directly to your chosen payment provider — bKash, Nagad, Rocket, or Upay — via an encrypted connection. 7c888 does not store your full mobile wallet PIN, bank account password, or any payment authentication credential. The only payment information retained by 7c888 is the mobile wallet number or bank account reference associated with your verified account, which is held for the purposes of paying out withdrawal requests and for anti-money laundering compliance record-keeping.
Each payment provider processes your payment data under its own privacy policy and terms of service, which are independent of this Privacy Policy. 7c888 encourages all players to review the privacy policies of bKash, Nagad, Rocket, and any other payment provider they use before initiating a transaction. 7c888 accepts no responsibility for the data practices of third-party payment providers.
7. Data Security
7c888 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption across all Platform connections, ensuring that data transmitted between your device and 7c888 servers cannot be intercepted in plain text by third parties.
- Access controls ensuring that personal data is accessible only to 7c888 staff and contractors who require it to perform their duties, and only to the minimum extent necessary.
- Encrypted storage of passwords using industry-standard one-way hashing algorithms. 7c888 staff cannot view your account password in plain text, and 7c888 will never ask you to share your password with any support agent.
- Regular security assessments and monitoring of the Platform infrastructure to identify and remediate vulnerabilities before they can be exploited by malicious actors.
No security system is impenetrable, and 7c888 cannot guarantee the absolute security of your personal data. In the event of a data breach that is likely to result in a risk to your rights or interests, 7c888 will notify affected players as soon as reasonably practicable and will take all steps within its power to contain the breach and mitigate its effects.
8. Data Retention
7c888 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: account registration data and KYC documents are retained for the duration of your account and for a period of five years following account closure, in accordance with anti-money laundering record-keeping obligations. Transaction records (deposit and withdrawal history) are retained for five years from the date of each transaction. Communications data from customer support interactions is retained for two years from the date of the last communication in each support thread.
Following the applicable retention period, 7c888 will securely delete or anonymise your personal data so that it can no longer be associated with you as an identifiable individual. Where anonymisation is used rather than deletion, the anonymised data may be retained indefinitely for the purposes of statistical analysis and platform improvement.
9. Your Data Rights
As a player whose personal data is processed by 7c888, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact the 7c888 data team at [email protected] with the subject line "Data Rights Request" and your registered mobile number:
- Right of access: you may request a copy of all personal data 7c888 holds about you. We will provide this within 30 days of receiving your verified request.
- Right of rectification: if any personal data held about you is inaccurate or incomplete, you may request that we correct or complete it. Identity data corrections require re-submission of KYC documents.
- Right of erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (for consent-based processing), or where you object to processing based on legitimate interests. Note that erasure requests cannot be honoured where retention is required by law (e.g. anti-money laundering record-keeping obligations).
- Right to restrict processing: you may request that 7c888 restricts processing of your data in certain circumstances, for example where you contest the accuracy of the data or where you have objected to processing and we are considering your objection.
- Right to object to marketing: you may object to the processing of your personal data for direct marketing purposes at any time. Upon receipt of such an objection, 7c888 will cease processing your data for marketing purposes immediately.
7c888 will respond to all data rights requests within 30 days of receipt. Where a request is complex or numerous, we may extend this period by a further 30 days and will notify you accordingly. 7c888 does not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may be applied.
10. Cookies and Tracking Technologies
7c888 uses cookies and similar tracking technologies on the Platform to improve your experience, maintain your logged-in session, analyse usage patterns, and detect suspicious activity. The following categories of cookies are used:
- Essential cookies: strictly necessary for the Platform to function. These include session cookies that keep you logged in during your visit, security cookies that protect against cross-site request forgery, and cookies that remember your language preference. Essential cookies cannot be disabled without breaking Platform functionality.
- Analytics cookies: used to understand how players navigate and use the Platform, which pages are visited most frequently, where players spend the most time, and where they encounter errors. This data is aggregated and anonymised and is used solely to improve the Platform.
- Fraud prevention cookies: used alongside our fraud detection systems to identify unusual patterns of behaviour that may indicate account takeover attempts, automated bot activity, or other security threats. These cookies are essential to maintaining the integrity of the Platform.
Most mobile browsers allow you to manage your cookie preferences through the browser settings menu. Disabling non-essential cookies may affect the functionality of some features of the Platform but will not prevent you from accessing core gaming and account features.
11. Children's Privacy — 21+ Only
The 7c888 platform is strictly for adults aged 21 years and above. 7c888 does not knowingly collect, process, or retain personal data from any person under the age of 21. Age verification is a mandatory step before any withdrawal can be processed, and 7c888 employs automated systems to flag accounts where the registered date of birth indicates that the holder may be under 21 or where usage patterns are inconsistent with adult behaviour.
If 7c888 becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will immediately suspend the relevant account, delete or destroy the personal data collected, and reverse any deposits made. Parents or guardians who believe that a minor has registered an account with 7c888 should contact [email protected] immediately. All reports of potential underage accounts are treated as high-priority and investigated within 24 hours of receipt.
12. Changes to This Policy and How to Contact Us
7c888 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or changes in the services we offer. The current version of this Privacy Policy, with its effective date, is always available on the Platform. Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will provide advance notice to registered players via the mobile number associated with their account before the updated policy takes effect.
Your continued use of the 7c888 platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should close your account and cease using the Platform. Account closure requests are handled by the 7c888 support team and are processed within 24 hours.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data 7c888 holds about you, please contact the 7c888 data team by email at [email protected] with the subject line "Privacy Policy Enquiry". Our team is available 24 hours a day, 7 days a week, and aims to respond to all privacy-related queries within 2 business days.
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